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The Utility Collective was founded by designers Eric Pfeiffer and Steve Piccus in 2010. Their goal was to bring intelligent, well-made products to market and share how they are designed and made. Further, the firm wanted to build its products in the U.S. with sustainable materials at fair prices. They make a range of seating, storage items, office accessories, and decorative prints on plywood.
The Dwell Store will accept merchandise returns of non-furniture within 30 days of the customer's receipt of the product and will issue a refund or credit at the time of return in the following ways:
For Furniture Items, please see our full Return & Exchange Policy.
To return a non-furniture item, follow the instructions on the packing slip enclosed with your order, insure the package, and return it to the Dwell Store address on your packing slip. If you do not have or have misplaced the packing slip, please contact us at firstname.lastname@example.org. Be sure to include your order number for faster service.
If you have damaged or defective merchandise, please visit us online at http://store.dwell.com/customer-service. We're here to assist you.
Please note: Gift cards are valid for the Dwell Store purchases and are not redeemable or subject to exchange for cash or a cash equivalent, except as required by applicable law.
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